Store Policies

At By You Form Co., we prioritize transparency, product quality, and customer protection. Please review the policies below to understand our shipping process, refund guidelines, privacy practices, and store terms.

Shipping & Delivery

Information about order processing and delivery times.

Returns & Refund Policy

Guidelines for refund eligibility and claim process.

Privacy Policy

How we collect, use, and protect customer information.

Terms & Conditions

Important terms customers agree to when purchasing.

Legal Notice

Product usage and liability disclaimer.

Shipping & Delivery

Orders will be processed within 24–48 hours after payment confirmation.

Delivery times may vary depending on the customer’s location and the courier
service
. Once the order has been shipped, customers will receive the
tracking details
.

Upon receiving the package, customers are required to inspect it carefully.
Before opening the product, customers must record a clear video showing the
condition of the package and the product inside
.

This video documentation is required in case a refund request or complaint
needs to be filed.

 

Returns & Refund Policy

We want to make sure every customer receives their order in good condition. Refunds may be requested only under the following circumstances:

• The product received is defective
• The order contains missing items
• The wrong product was shipped

To be eligible for a refund, customers must provide a complete video recording showing the package and the product before it is opened. This video must clearly show that the package was unopened and properly sealed prior to opening.

Refund requests submitted without video proof will not be accepted.

All refund requests must be sent through email to byyouform@gmail.com.

Once the request has been reviewed and approved, the refund will be processed within 7 to 10 business days using the same payment method used during the purchase.

Privacy Policy

We respect and protect the privacy of our customers. Any personal information collected during checkout, such as your name, email address, shipping address, and contact details, will only be used for the following purposes:

• Processing and managing your orders
• Shipping and delivery of your purchases
• Providing customer support when needed
• Sending important updates regarding your order

Your personal information will be kept secure and confidential. We do not sell, share, or distribute customer information to third parties, except when necessary for payment processing or shipping services.

Terms & Conditions

By purchasing from this store, the customer agrees to the following terms.

• This product is not recommended for pregnant women.
• Customers with existing health conditions such as thyroid disorders, diabetes, kidney issues, or liver problems should consult a doctor before use.
• The buyer assumes full responsibility for their health and medical decisions.

The seller will not be held liable for any adverse reactions, injuries, or complications that may result from misuse of the product or from failing to consult a qualified healthcare professional.

Customers are also required to inspect their package upon delivery and record a clear video showing the condition of the package before opening it. This documentation is required to qualify for any refund or complaint claims.

We reserve the right to update or modify these terms at any time. Any important updates will be communicated through our official channels when necessary.

Legal Notice

By You Form Co. provides peptide products intended for research and general wellness support purposes.

The seller shall not be responsible for any damages, misuse, product alterations after opening, or any adverse effects resulting from improper handling or failure to follow appropriate medical precautions.

By purchasing our products, customers acknowledge that they understand the nature of peptide products and confirm that their purchase is made with full awareness of the product and its intended use.